Retro Progression Privacy Policy

Last updated: 15th Feb 2021

 

At Retro Progression, we think your privacy is important. We’ve prepared this privacy policy to fill you in on who we are, how we collect and what we do with your personal information, and how you can find out more about our privacy philosophy and the personal information that we collect about you.​

 

Who are we?

Retro Progression are a small business who operate from retail spaces in the UK. We also have an online Shop selling our products. We only share personal information directly with Retro Progression employees, and sometimes with direct suppliers and delivery services when it’s necessary for your order.

 

What do we collect and why do we collect it?

There are situations in which we ask you to give us information about yourself. This information includes things like your name, address, e-mail address, and phone number. In some situations you may be able to interact with us anonymously or by using a pseudonym. If customers choose to purchase Retro Progression products on our website, we collect their credit card details and other identifying information in order to process orders and provide customer service. The types of purposes for which we collect information about individuals include the following:

  • obtaining, responding to and managing feedback from customers

  • processing purchase orders and providing support

  • contacting customers with information and updates (like great offers, promotions, special events, competitions and surveys) from Retro Progression (but only if they have asked us to).

  • managing competitions and contacting the winners

 

We may also collect information about individuals involved in businesses, and this is mainly for:

  • sending information about Retro Progression and our products to our media and other industry contacts

  • distributing our products to distributors and retailers.

If you work for us (as an employee or under contract) we keep information about you in the context of that relationship. There are some differences in how we deal with that type of personal information because of the relationship, plus some housekeeping stuff. If you are in this group and want further information on how we deal with information about you, please contact Josh Staines, Owner.

What about 'cookies'?

Please see our Cookies Policy for more information about cookies used on retroprogression.com

Security

The security of your personal information is important. Retro Progression has in place proper security measures to protect your personal information.

You tell who?

We may share personal information with employees of Retro Progression. We may also disclose that information to our business partners who assist us in providing our products and services, or to successors in title to our business. This may involve transferring your data from one country to another. By giving us your personal information or interacting with us, you acknowledge and agree to our use of your data on a global basis, but if you have any concerns about this please let us know.

If legal or health and safety issues arise we may also have to make disclosures to relevant organisations to deal with these matters.

Complaints, comments or corrections?

You generally have a right to access the personal information Retro Progression holds about you (although there are exceptions). For some Retro Progression services you can access your registration and keep your personal information up to date online. To access, correct, or update your other personal information, or if you have any questions about personal information, please contact us by email at retroprogressionmanagement@gmail.com

The legal bit...

The information handling activities of Retro Progression are governed by privacy laws throughout the world. In Europe the regulations are based on EC Directive 95/46/EC.

Online newsletters

You want to sign up to a newsletter but you're worried it'll open the floodgates of spam. Here's what we will and won't do if you sign up with us.

Retro Progression collects your email address so we can send you the newsletters you've subscribed to. By registering for the newsletters, you are also signing up to receive emails from Retro Progression for musical inspiration, tips and exclusive offers. You can unsubscribe at any time by clicking on the "unsubscribe" link in the footer of the emails. We will not sell your email address to marketing companies for spamming. But we may need to disclose your email address to contractors who help us provide the newsletter service.

If you want to change your name or email address, please email us at retroprogressionmanagement@gmail.com. If you'd like to find out more or if you have any questions about how we handle personal information generally, please read our full privacy policy.

Online shop

Here's why we need your information and what we do with it.

When using Retro Progression’s online shop, you may choose to supply us with 'personal information' in order to purchase products online.

We collect this information so that we can fulfill your order and send your products to you. Without this information we would not be able to process your order or contact you if there are any issues. If you've asked to hear more about Retro Progression we will use your personal information to send you what you've asked for.

Rest assured, we will not sell your contact details to marketing companies for spamming, but we may disclose information about you to business partners who help us provide these services, such as credit card payment processing companies. If you'd like to find out more, please read our privacy policy.

You have some rights to access personal information that we hold about you. If you'd like to find out more about this or if you have any questions about how we handle personal information generally, please read our full privacy policy.

 

If you have any queries regarding personal information, please contact us at retroprogressionmanagement@gmail.com